5
star ★★★★★
reviews
reviews
how
we
work
There is no mystery to how we work. You get in touch, we come and look, you get a price, the job gets done. This page walks through each stage in order.
Four things below: what happens before any work starts, the work itself, the aftercare that keeps it looking right, and who actually turns up at your door.
a proper quote first
Every job starts with a look at the property, never a guess
Five short steps take you from first message to a date in the diary. Here is what each one looks like.
free site visit and survey
a fixed quote in writing
Call, message us on WhatsApp or send the contact form, whichever suits you. You deal with Adam from the first conversation, the same person who prices the job and does the work.
We come out, look at the job properly and talk it through, with no obligation on your side. Gutter problems get a camera survey, and roofs get a drone survey with a written photo report, so you see the same evidence we do.
Your quote is itemised, so you can see what each part of the job costs, and every cost is disclosed before you commit to anything. The figure we give you is the figure you pay.
booked in
the right materials
Once you are happy with the quote we agree a date that suits you. Most roof repairs get a same-week response, so a leak is not left waiting on a diary.
We use products chosen for the job, not whatever is cheapest: Bio Cleanze biocide, Kiam Roof Cleaner 21 for roof soft washing, kiln-dried or stabilising sand for block joints, and approved paving ranges like Marshalls, Brett and Tobermore.
the work itself
What actually happens once the date comes round
Three things hold true on every job we take on, from a gutter clear to a full patio restoration.
the in-house team turns up
clean, repair, seal, in the right order
tidy up and walk round
The people who quoted the job are the people who do it. We do not use subcontractors, so nothing gets lost between the person you spoke to and the person holding the tools.
A surface is cleaned first, damage is repaired next, and sealing comes last to lock the finish in. Done in that order, the result lasts years, not weeks. Done out of order, you pay twice.
We work tidily and leave the site clean. Before we go, we walk round the finished job with you, so anything you want checked gets checked while we are still there.
aftercare
Straight advice first, a plan if you want one
A good clean or repair should not need redoing every spring. Before we leave, you know how long the result should hold and what keeps it that way.
honest maintenance
advice
Most surfaces want a clean about once a year. A seal stretches that to every 2 or 3 years, and a biocide treatment keeps a roof clear of moss for 2 to 4 years. We tell you which of those applies to your property, so you spend where it counts and nowhere else.
plans that keep
it that way
If you would rather not think about any of it, we will. A Bio Cleanze maintenance schedule keeps your roof treated on time, our soft-wash subscription takes 25% off every clean, and Parkland gutter guards mean one inspection a year instead of two clears. Set it up once and it stays handled.
who turns up
a small
in-house team
Adam prices the work and carries it out himself, with a small team around him. The business is family run and started out pressure washing driveways and patios before growing into full property care. 6 years on, that is still how it operates: one small team, known faces, no strangers on your property.
fully
insured
We carry full insurance for everything we do, on homes and on small commercial sites like yards, forecourts, offices and schools. If a ladder goes up at your business premises rather than your house, the cover is the same and so is the standard of work.
serious
kit
Hot water pressure washers for stubborn ground, a SkyVac vacuum with a camera so gutters are cleared from the ground without scaffolding, DOFF and TORC steam where a surface needs a gentler touch, and a drone for roof surveys. The right tool means a better finish and less disruption while we get it.